Whether your claim for medical treatment, a cancelled trip or lost baggage, Trawick International® is here to help with our exceptional claims handling.
Use the links provided below to find a specific Claim Form to submit a new claim. Please keep copies of your of documents/receipts related to financial transactions when requesting reimbursement.
1. Find the Correct Claim Form by first locating the name of your plan on your confirmation of coverage or certificate that was emailed to you at the time of purchase. Using the wrong claim form or mailing the claim to the wrong company results in claim processing delays.
2. Gather information and documents related to the kind of claim you are filing, include a copy of your passport showing the identification page and entry/exit stamps. Documents that may be needed for a medical claim are: detailed bills for medical services received, receipts for payments made for medical treatment, medical documentation, doctor and hospital reports. Documents that may be needed for trip cancellation or interruption claim are: receipts showing payment for the trip and proof the trip was canceled. Please review the claim form for other documents that may be required for your claim.
3. Complete the claim form and send it to the address listed on the form.
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If the Insurance Company listed on our documents is Crum and Forster SPC, and the name of your plan is: Safe Travels for Visitors to the USA, Safe Travels Elite, Safe Travels USA, Safe Travels USA Cost Saver, Safe Travels USA Comprehensive, Safe Travels International, Safe Travels International Cost Saver, Safe Travels USPHL, Passport Explorer
Use these claim forms:
Medical Expenses Reimbursement
For Claim Status please contact 866-669-9004 or 866-696-0409.
Email: Trawickclaims@cbpinsure.com
Mail claim form and all necessary documents to:
Co-ordinated Benefit Plans LLC on Behalf of Crum and Forster SPC
PO Box 2069
Fairhope AL 36533
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If the Insurance Company listed on our documents is Nationwide and the name of your plan is: Safe Travels Explorer, Safe Travels Explorer Plus, Safe Travels Journey, Safe Travels Voyager, Safe Travels Single Trip, Safe Travels First Class, Safe Travels Annual, Safe Travels Outbound, Safe Travels Outbound Cost Saver, Safe Travels Tailgate or any Alumni Plan
Upload your claim and related documents to CBP Connect for online claim submission.
Use these forms for emailing, or mailing:
Travel Delay or Missed Connection
Accidental Death and Dismemberment
For Claim Status please contact 727-725-7522 or use CBP Connect
Email: NWTravClaims@cbpinsure.com
Mail the claim form and all necessary documents to:
Co-ordinated Benefit Plans, LLC On Behalf of Nationwide Mutual Insurance Company and Affiliated Companies
P.O. Box 26222
Tampa, FL 33623
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If the Insurance Company listed on our documents is Nationwide and the name of your plan is:
Dog Tag or SafeTreker
Upload your claim and related documents to CBP Connect for online claim submission.
Use these forms for emailing, or mailing:
Accidental Death & Dismemberment
For Claim Status please contact 888-352-3169
Email: NWTravClaims@cbpinsure.com
For Claim Status please contact 727-725-7522 or use CBP Connect
Mail the claim form and all necessary documents to:
Co-ordinated Benefit Plans, LLC
P.O. Box 26222
Tampa, FL 33623
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If the Insurance Company listed on our documents is GBG Insurance Limited, your policy was purchased and the name of your plan is: Safe Travels USA Trip Protection, Safe Travels Multinational Trip Protection, Safe Travels Schengen Visa Plan
Use these claim forms:
Medical Expenses Reimbursement
Trip Cancellation, Interruption or Lost Checked Baggage
Accidental Death and Dismemberment
For Claim Status please contact 866-669-9004.
Email: GBGClaims@cbpinsure.com
Mail claim form and all necessary documents to:
Co-ordinated Benefit Plans LLC on Behalf of Global Benefits Group
PO Box 2069
Fairhope AL 36533
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If the Insurance Company listed on our documents is Axis, and the name of your plan is:
Collegiate Care Essential, Collegiate Care Enhanced, Collegiate Care Elite, Collegiate Care Exclusive
Use claim form:
For Claim Status please contact 877-916-7920
Email: eclaims@gbg.com
Mail claim the form and all necessary documents to the address below.
GBG Administrative Services
26741 Portola Parkway Suite 1E # 527
Foothill Ranch, CA 92610